Cookie Policy

FAQs

In Italy, standard shipping costs €6.90 and is free for orders over €29. Delivery times are generally 2-4 business days, except during holiday periods or peak order times.

Orders are processed as soon as possible. If placed on weekends or public holidays, they are dispatched within a maximum of 4 working days.

Yes, you can exercise your right of withdrawal within 14 days of delivery, without having to provide a reason, by initiating the request from your Personal Area.

If the product is faulty or incorrect, returns are free. In all other cases, return shipping costs are at the customer's expense.

The refund is processed after verification of the returned product and takes place within a maximum of 30 days, using the same payment method chosen during the purchase.

You can choose from the payment methods available on the website at the time of purchase. All transactions are protected by advanced security systems and take place over encrypted connections.